Metro IT's experience with the economy and how it affects our customers.
Everybody seems to be talking about the economy and how it is affecting them and lots of people ask us how it is affected us so we thought we would share our experiences with everyone.
1. First of all, computers and networks have no idea what an 'economy' is. They still seem to fail whenever they feel like it with no regard to how inconvenient it is to their owners or that it will cost money to fix. So in this day and age, it is still very important to backup your data. See our thoughts on backup solutions on how it can help you. Also, SugarSync is a fabulous solution for personal online backups and depending on the situation it could be a good solution for business backups.2. People are looking to cut costs. We have had 2 customers contact us about cancelling their email filtering service. After a short while, usually less than a week, they have contacted us to reinstate their email filtering service because they didn't realize just how good our email filtering service was at keeping the bad stuff out. We encourage customers to contact us to see how they might be able to reduce their costs. If you are looking for a discount, refer someone to us and take advantage of referral program.
3. Slow pays. People that were slow payers in the past are still slow payers. If our normal terms are too onerous, lets talk and see if we can work something out. Good communication always helps resolve a situation.